Covid-19 Update ///Clayton Island Tours Opening, Procedures and Guidelines
To Our Valued Customers
On Friday, June 5th, Clayton Island Tours will open for the 2020 season! We look forward to welcoming you on board one of our tours on the St. Lawrence River in the 1000 Islands Region of New York State!
The health and safety of our staff and customers is important to us! Our team has put together safety guidelines and operating procedures to align with federal, state, and local rules, regulations, and best practice guidelines.
FACE MASK REQUIRED – All persons will be required to wear a mask or face covering on our grounds and vessels. NEW YORK STATE LAW REQUIRES THAT ALL PERSONS WEAR A MASK or FACE COVERING. (Face masks will be available for sale if needed)
MAINTAIN A 6’ PHYSICAL DISTANCING – Federal, State, local regulations & guidelines require everyone maintain a 6’ physical distancing.
TOUR CAPACITY – We will limit boat tour capacity to 50% of Coast Guard approval for each vessel. Capacity may change and be different on the date of your tour.
TOUR ROUTES AND ATTRACTIONS MAY BE ALTERED OR STOPS DELETED – Tours routes may be altered or stops at attractions deleted due to current rules, regulations, guidelines, or in the event an attraction is closed. We will do our best to operate tours as close to advertised and alterations may be different depending on the date of your tour.
As of June 5, 2020
Boldt Castle on Heart Island is closed – Until reopening, our Boldt Castle Tour will circle heart island for a view of the castle, however we are not allowed to stop at the island.
Rock Island Lighthouse on Rock Island – Currently the island is not staffed by Park employees. Our tour will stop at the island for passengers to disembark and walk around the island, however the Gift Shop, Museum, Restrooms, and Lighthouse are closed. (We anticipate the facilities will be open on June 14th)
Two Nation Tour – Currently the border between the U.S. and Canada is closed. Restrictions do not allow travel through Canadian waters and all tours will remain in U.S. waters only. (We anticipate the restriction to be lifted on July 1, 2020)
Food Service – Current rules, regulations and guidelines prohibit us from serving food onboard. Guests are welcome to order individually packaged picnic lunches from our onsite concession, Kay’s Kitchen, or you may bring your own food and beverage onboard. A picnic lunch will be substituted for any tour offering a buffet lunch – customers will pick up their individually packaged picnic lunch to carry onboard.
CLANING AND SANITIZATION – In addition to our daily cleanings all vessels will be additionally sanitized before and after each tour. We request our guests use hand sanitizer before boarding. (Hand sanitizer will be available when boarding)
EMPLOYEES – Will undergo a daily health screening, and awareness to stay home and away from the workplace if they are sick, respiratory etiquette and proper hand hygiene to go along with health and safety.